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Second-rate customer support is going to tarnish your company’s reputation, drive away clients, and damage your bottom-line. No matter what type of industry you are in, you want to be absolutely sure that your clients can easily contact you to discuss all of their needs and concerns. Here is a closer look at four challenges that many customer support departments face and some steps that can be taken to overcome those issues. Data Errors When employees manually enter data from different channels, time logs and documents, data-entry errors are inevitable. One of the most effective ways to limit data-entry errors…
Protecting your commercial property investment means taking appropriate preparations to protect it from natural hazards, such as heavy rains that could flood the property. When it comes to waterproofing, you need to test your method to make sure that it’s sufficiently effective. This article explores three different measurements to use when calibrating a waterproofing method for a property. Water Tables The ebb and flow of local water tables, also referred to as groundwater tables, can have a direct representational impact on the capacity of a property to resist water. The term water table refers to water collected beneath the ground’s…
Your storefront is the first thing that most people will see. If it’s been a while since you’ve made some updates, you may be losing out on potential customers. There are a few tricks to get your storefront looking its best so that you can attract more customers inside to see what you have to offer. Creative Signage When it comes to brick and mortar marketing strategies, you have to focus on branding. As people look at your sign, will they know exactly what kind of business you are? The size of the signage has to be taken into consideration.…
The new activity in today’s world is vaping. What is it and why do we do it? Vaping is a form of smoking, or an electric cigarette, if you will. You can purchase vaping kits at shops specializing in this product. Head shops have been around for years and are now in direct competition with smoke shops. Challenges of Smoke Shops Although vape shops and smoke shops sound alike, they’re vastly different. Vape shops specialize in vaping equipment, including refillable e-cigarettes, flavor cartridges, and other paraphernalia. Vape shops, with such a diversified product line, allow customers to taste an assortment…
Japanese businesses are often known for their efficient processes. Some of their concepts have spread around the world not only in business but personal development as well. Kaizen and the 3M model are two of these Japanese business concepts that you can use to accomplish your goals in any area of life. Kaizen Kaizen is a Japanese concept of continual improvement that is beginning to spread in the West as more people learn about it and how effective it is. In Japanese, this word means “change for better” with inherent meanings of “continuous” and “philosophy.” Under kaizen philosophy, all employees…
Moving and stress go hand in hand. Putting your life into boxes is challenging enough, but thinking about unpacking it all later can induce nightmares. Industry insiders know the secret to a relaxed and easy move boils down to efficient packing. Here are three of their top secrets to help you get started. 1. Get Ready Ahead of Time Every minute spent preparing for a move will pay off both during and after the big event. Make a list of the supplies that you’ll need by mentally walking your way through the process of packing up each room. Sturdy boxes,…
The healthcare industry is all about the greater good, but that doesn’t change the fact that it’s still an industry. Providers often neglect good business sense for the sake of their practice, but that rarely helps anyone. A profitable company is a company that can do the most good, and that’s why it’s important to look out for your bottom line. Making sure your healthcare business is properly optimized can lead to greater financial success in the long run. The following advice can help you get on the right track. The Healthcare Industry The words “healthcare industry” often bring to…
Corporate giving can take on any one of a number of different forms. While it is great for companies to give a traditional check to help the communities, there are other ways that they can be of assistance. Here are some creative ways that companies can give back. Invite the Community Over By hosting events at your workspace, you enable the public to get a glimpse of what your company is about. While they are on your premises, they can see what your company does and learn more about your business. While there may be some costs associated with this…
Women have to fight stereotypes every day in the working world. There are still some who believe that the business world is only fit for men, but that reasoning is not welcomed in today’s changing world of commerce. Women are becoming strong leaders in the business world; however, gender bias is still a problem that many face. Here are some ways women are fighting gender bias in the workplace. Use Your Natural Talents to Advantage Many women possess a natural skill for networking, which is key for building connections, drumming up publicity, and advancing up the corporate ladder. Women are…
When you are marketing online, having a website with a great looking design is going to be a key factor in your success. The layout, design, and colors of your website should complement and correspond with your industry. This way, when an individual first lands on your site, they’ll be pleased and want to explore your website some more. However, you can’t rely solely on the design of your website to boost your rank in the search engine results pages (SERPS). It’s going to require keyword research, building great content, having pages that load fast, quality links inside and outside…